Focused Outsourcing
and Collaboration
Our overall goal is to create a lean, custom-tailored digital onboarding process that allows us to best suit your needs. That’s why we’re always ready to listen, learn, and help you get started with solutions that fit your short- and long-term goals.
1. Product and Scope
Working alongside you we’ll determine your needs, set an agenda, and create solutions that fit your budget. We’ll sign a servicet-level agreement to ensure we meet your specific standards along the way.
2. Processes and Tools
We’ll implement design and modelling software, as well as intelligent workflows, to ensure a smooth and seamless transition from existing processes to your new, scalable solutions.
3. Connectivity and Transition
Our services will align on your system interface—e.g., with your CRM via API— while we create hosting and data interfacing cloud solutions that connect your services from end to end.
4. Design Requirements
We align systems based on sound modelling principles to ensure data and information delivery happens in real-time and without hiccups. All so you can make smarter long-term business decisions.
5. Testing and Training
Ensuring consistency and functionality is key. That’s why we’ll implement functional testing and first design approvals through team training that delivers the best and most consistent results
6. Go-Live and Ramp-Up
It’s time to increase the volumes to a required level with flexibility that adapts to your needs. You’ll be ready to hit the ground running.
7. Full Operational Delivery
This is when everything is fully ready to go. We’ll introduce applications enabling continuous improvement and process optimization, so our system continually adapts to your changing needs.
8. Analytics and Reporting
Data is vital to long-term sustainability. By measuring and adjusting focus based on up-to-date metrics calculations through an easy-to-operate dashboard you’ll be able to utilize data to support your growth.
